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Better Service = Better Yields
The depressed airfreight rates in recent years
stems largely from an over-concentration by many
carriers on price as a selling point; few have
attempted to substantiate a price differential
by supplying value added services. The agents
have exploited carriers competing with each
other on rates.
Wexco works with
carriers to optimise your yields (particularly
on discount traffic) by presenting our airlines
as the quality option. This will make the
success of your competitors far more difficult.
Some of our
services include:
-
provision
of post-flight advice to all agents
-
Wexco
controls on transit traffic, plus flight
advice to agents
-
computer
links between Wexco GSA computer system and
your offices, enabling your staff to deal
instantaneously with any shipment status
enquiries
-
monitoring
of handling agent performance
Beyond the
Expected
Wexco looks beyond
the expected and works with carriers to identify
opportunities to generate new revenue and profit
growth.
Areas which Wexco
explores with its carriers include:
-
the
establishment of target programmes eg. dense
traffic, door-to-door express traffic,
slack-season promotions, quality assurance
incentives etc.
The overall effect
of working with Wexco will be to enhance the
revenue contribution which the Australian cargo
product generates for you. |
